We will be closed for company holidays until March 20, 2026. During business hours, you can reach us by phone or email. You can book rooms online on our website.

About us

We are creating a place where employees feel just as comfortable as our guests. In harmony with nature, for today and tomorrow.

Director

Aron

"I look forward to welcoming you to the Queen of the Mountains and pampering you together with my team."

Aron has been managing the hotel with great passion and personal commitment since October 2013. The trained hotel specialist has remained loyal to the hotel industry since his apprenticeship. In addition to his professional activities, he is just as committed to the fire department. The Rigi has now become his second home - always ready to help, Aron is always there for guests and the team.

Head of Marketing & Member of the Executive Board

Angela

"It is a matter close to my heart to continuously develop the hotel to create a place of strength where everyone feels welcome and valued."

Angela has been part of the management team since October 2013. Having grown up in Gersau, she has felt a deep connection to Mount Rigi since childhood. After studying tourism, it was clear to her that she wanted to work where others go on vacation - in the heart of her home region. In her free time, she loves to be outdoors - whether hiking in the mountains or on the shores of Lake Lucerne.

Vice Director

Alexander

"It is my pleasure to offer you a relaxing break so that you can feel completely at ease with us and enjoy the Rigi to the full."

Born in Allgäu, he came to us on Mount Rigi after completing his training as a hotel business economist. He was initially responsible for seminar and banquet organization. He has also been supporting us as assistant manager since January 2018 and has been vice director since 2024.

Chef

Stefan

"I live and breathe gastronomy - with enthusiasm for new creations every day."

Since October 2023, he has been responsible for the culinary variations from the kitchen.

Stefan was born in Austria and worked in Norway for 14 years. He combines the best of both countries with Swiss dishes and a lot of creativity.

Laura Event Manager
Event manager

Laura

"Where the freshness of nature meets creative ideas, I support you in planning your event for an unforgettable experience."

She joined the team in August 2024 and manages the seminar and banqueting department.
Having grown up on Lake Lucerne and thanks to her passion for hiking, she is very familiar with the Rigi and the region, as well as being an enthusiastic pilgrim on the Way of St. James.
Laura is passionate about advising you on the realization of your event and supports you in the organization of a personal supporting program.

Chef de Reception

Jennifer

"I love the direct contact with guests - hearing their stories, fulfilling their wishes."

Jennifer's heart has been beating for the hotel industry since her apprenticeship.
In recent years, she has been able to gain valuable experience in various places - whether in Davos, Zurich or Sursee, Jennifer has had the opportunity to get to know a wide variety of people everywhere. She has been in charge of Reception since October 2024 and is looking forward to all the encounters and stories of our guests that await her on Mount Rigi.

Chef de Service

Daniel

"For me, good service thrives on attentiveness, passion, and genuine encounters with our guests."

Daniel brings with him many years of experience in the hotel industry. His career has taken him from Portugal to Lucerne and on to the Jungfraujoch, where he has continuously deepened his expertise in service.
He has been part of our team on the Rigi since 2020 and took on the role of Chef de Service in September 2025. With his lively personality and high standards of quality, he shapes the day-to-day service at the hotel.

governess

Sarah

"I like it when everything runs smoothly in the background and guests can simply enjoy their stay."

She joined our team as a housekeeper in October 2025 and, with her dedication, organizational skills, and eye for detail, ensures that our guests and her team feel completely at home. Her career has taken her to Canada, among other places, where she gained valuable experience. A real bundle of energy, she lends a hand wherever she is needed and keeps track of everything, even in the busiest moments.

Bartender

Daniel

"I look forward to serving you fine cocktails!"

Our barman Daniel has been with us at the Hotel Rigi Kaltbad since 2021. Daniel was born in Lisbon and worked in the Azores for several years. He appreciates the quality of life on Mount Rigi and enjoys the beautiful view from his bar every day. In his free time, he enjoys fine dining and testing out new bars to gather offers and inspiration.

All-rounder

Joaquim

"There is (almost) nothing I can't do."

Joaquim is our man for all occasions. He trained as a carpenter with his father in Portugal, which is very useful to him today in his daily work. As he managed the two-year renovation almost single-handedly, he now knows every screw and every cable. His wife Maria got him hooked on Mount Rigi in 2000 and he has been hooked ever since.

Mission statement Hotel Rigi Kaltbad

Our vision

We create a place where employees feel just as comfortable as our guests. With heart, humor and respect, we work together to ensure genuine relaxation and special moments - in the heart of the Rigi's natural surroundings.

Our mission

We create a place to relax - for our guests and our team. In the heart of the Swiss Alps, we offer relaxation, closeness to nature and warm service with a pinch of humor. We meet people openly, attentively and with joy - uncomplicated, genuine and full of commitment.

Our values

Appreciation

Respectful, mindful interaction with one another - with our guests, within the team and towards our partners and owners.

Guest orientation

We treat every guest with attention, openness and flexibility - and expect the same attitude when working with partners and owners.

Cordiality

Warmth, openness and genuine interest characterize our encounters. We focus on honest relationships - both within the company and externally.

Personal development

We promote individual growth and see further development as a shared path - both for our employees and in cooperation with our partners.